Account Status

An account can have one of three statuses:

• pending
  
  If you or any other holder of an account held jointly with you have not yet supplied satisfactory identification details / documentation your account will be set to pending. This account can be viewed online but no withdrawals may be made on this account until all identification requirements have been completed.
  
  
• active
  
  The account is fully operational.
  
  
• closed
  
  The account has been closed and has a zero balance. Your closed accounts can still be viewed by clicking ‘Show Closed Accounts’ on the ‘My Accounts’ screen.