Preferences – Change Sign On Details

You can change any of your sign on details; memorable data and / or passnumber when you are signed on to the Internet Bank.

• Click on 'Preferences'.
• Click on the 'Change Memorable Data’ or ‘Change Passnumber’ option in 'Preferences'.
• Follow the instructions on the screen to change your memorable data or passnumber

Changing Your Memorable Data

To change your memorable data, key in your new data in the first box and re-type it in the second box. You do not need to enter your current memorable data first.

For security reasons, we advise you not to use anything too obvious such as your date of birth or your partner's date of birth. Also, don't use the name of the place you are living in and don't use your first name or your partner's first names as all of these maybe easy for others to guess.

Changing Your Passnumber

To change your passnumber, use the drop down boxes to key in your new 6 digit passnumber in the first box and then re-key your new 6 digit passnumber in the second box.. Click ‘Change Passnumber’ and then enter 3 random digits of your current passnumber and click ‘authorise passnumber Change’.

Again for security reasons don't choose something obvious that others may guess. If you have forgotten your current passnumber you will need to re-register.